Seamless shipping across both Alaska Air Cargo and Hawaiian Air Cargo networks has arrived.

As we take the first steps toward integration, we’re excited to introduce shared booking across our newly combined Alaska and Hawaiian cargo network. This seamless experience allows shipping to even more destinations on a single Air Waybill (AWB). Learn how below. 

About the Alaska Air Cargo and Hawaiian Air Cargo Combination:

With roots in two states uniquely reliant on air freight, our teams share a deep commitment to the communities where we live, work and fly. We’re honored to serve your business needs, and there are many exciting things to look forward to in the months ahead.

Learn more here about changes to the passenger experience, and sign up for regular email updates on changes for cargo customers.

Ready to start shipping on our newly combined network?

Access to our combined network is determined by the origin station of your shipment. Shipping your fresh caught product from Ketchikan to Sydney? Book your shipment with Alaska Air Cargo and your shipment will be on a single Air Waybill (AWB) as it transits through our combined network. Shipping from Tokyo to Miami? Start your booking with Hawaiian Air Cargo and we'll take care of the rest.

Book with Alaska Air Cargo and Hawaiian Air Cargo on our newly combined network.

Access to our combined network is determined by the origin of your shipment.

If your shipment starts on an Alaska Airlines flight, Book online with Alaska Air Cargo.

If your shipment starts on a Hawaiian Airlines flight: Hawaiian Air Cargo to Alaska Air Cargo bookings are not yet supported by our online booking system. To book, track or inquire about your shipments, call our Hawaiian Air Cargo team, who is happy to help.

Track your shipment.

Please refer to the Air Waybill (AWB) number of your shipment to start tracking.

Note: Air Waybills starting with 027 indicate an Alaska Air Cargo shipment and Air Waybills starting with 173 indicate a Hawaiian Air Cargo shipment.

Contact Us

As we begin to combine our cargo operations with Hawaiian Air Cargo, some cargo stations will be co-located and operating separately while we continue to fully integrate.

Shipping on our newly combined cargo network? Please contact the airline on your air waybill (AWB) with questions about your shipments.

Contact us

Frequently Asked Questions

General Questions

Updates on the timeline for overall operations and passenger-travel changes will be shared on our website. Please watch our Alaska Air Cargo website, emails and this FAQ page for updates.

Alaska Airlines and Hawaiian Airlines are continuing separate operations for the most part, but we are streamlining customers' access to our networks by co-locating stations in New York (JFK), Seattle (SEA), as well as Lihu'e (LIH) and Kahului (OGG). More cargo operations will be integrated gradually over the months ahead, and we will notify customers about changes to our operation as we implement them. Please note: Our cargo operations will remain separate for the time being even as our teams co-locate, so please contact the airline on your air waybill (AWB) with questions about your shipments.

Sign up for email alerts to be notified about operational changes.

Our cargo operations will be integrated gradually over the weeks and months ahead, and we will notify customers about changes as we implement them. We will give you advance notice about any actions you need to take.

Contracts & Pricing

All existing 2024 contracts with Alaska Air Cargo and Hawaiian Air Cargo will be extended through the first quarter of 2025, and will expire on or before March 31, 2025. We are working to harmonize contracts as a shared cargo entity, and we will communicate next steps on your contract as appropriate. In the meantime, please continue working with your current Alaska Air Cargo and Hawaiian Air Cargo representatives.

Yes! But not right away. We will let you know when we have a plan to streamline accounts, as well as what you need to do and when.

Known Shipper applications and status will continue to be maintained separately by each airline. Please make sure your status is up to date with the carrier you ship on.

We will be evaluating prices over the next few months and will keep you posted on any changes.

Network & Booking

As we take the first steps toward integration, we’re excited to introduce shared booking across our newly combined Alaska and Hawaiian cargo network. This seamless experience allows shipping to even more destinations on a single Air Waybill (AWB).

Please watch this FAQ page, our website and our regular emails for updates to learn more.

Ready to start shipping on our newly combined network? Access to our combined network is determined by the origin station of your shipment. Book your shipment with Alaska Air Cargo and your shipment will be on a single Air Waybill (AWB) as it transits through our combined network.

Please watch this FAQ page, our website and our regular emails for updates on these exciting opportunities.

It will look amazing! We are excited about seamless international shipping for our prized Alaska seafood, as well as for international goods that enter the U.S. in Honolulu and are shipped across the country.

Ready to start shipping on our newly combined network? Access to our combined network is determined by the origin station of your shipment. Book your shipment with Alaska Air Cargo and your shipment will be on a single Air Waybill (AWB) as it transits through our combined network.

Please watch this FAQ page, our website and our regular emails for updates on these exciting opportunities.

Depending on the dimensions of your shipment and aircraft availability on your specific origin and destination needs, yes! Access to our combined network is determined by the origin station of your shipment.

If your shipment starts on an Alaska Airlines flight, Book online with Alaska Air Cargo.

If your shipment starts on a Hawaiian Airlines flight: Hawaiian Air Cargo to Alaska Air Cargo bookings are not yet supported by our online booking system. To book, track or inquire about your shipments, call our Hawaiian Air Cargo team, who is happy to help.

You may continue to ship on Hawaiian Air Cargo to and from neighbor islands. As of January 2025, Alaska Air Cargo has restored full inbound and outbound service to Kaua'i (LIH) and Maui (OGG). As we co-locate, customers can now access single locations in the Neighbor Islands to drop off and pick up freight shipped on both airlines.

Please note: Our cargo operations will remain separate even as our teams co-locate, so please contact the airline on your air waybill (AWB) with questions about your shipments.

Facilities & Stations: Drop-offs and Pick-ups

This spring, Alaska Air Cargo and Hawaiian Air Cargo will have co-located cargo operations. Our teams will continue to operate separately for now, but our co-located stations will enable customers to drop off and pick up freight for both airlines at a single station.

Please refer to your originating carrier for shipping requirements and eligibility.

This spring, Alaska Air Cargo and Hawaiian Air Cargo will have co-located cargo stations. Our teams will continue to operate separately for now, but our co-located stations will enable customers to drop off and pick up freight for both airlines at a single station.

Please refer to your originating carrier for shipping requirements and eligibility.

Sign up for email alerts to be notified about cargo station moves, as well as other changes in our operations.

Check location details for all Alaska Air Cargo stations.

Tracking Shipments

Please refer to the Air Waybill (AWB) number of your shipment to start tracking. Note: Air Waybills starting with 027 indicate an Alaska Air Cargo shipment and Air Waybills starting with 173 indicate a Hawaiian Air Cargo shipment.

How to track shipments online:
Track a shipment on Alaska Air Cargo
Track a shipment on Hawaiian Air Cargo

How to tell the difference between carrier AWB's.
Alaska Air Cargo: Starts with 027
Hawaiian Air Cargo: Starts with 173

Airline prefix for flight numbers:
Alaska Airlines: AS
Hawaiian Airlines: HA

Who to Contact

Alaska Air Cargo: iCargo or How to Use our Booking System | Alaska Air Cargo
Hawaiian Air Cargo: Start Shipping

Booking and Customer Service

Claims and other post-shipping services

If you're a commercial shipper, please continue to reach out to your current sales contact at either Alaska Air Cargo or Hawaiian Air Cargo.